Frequently Asked Questions
Who is The Little Slipper Company?
We are a footwear manufacturer based in Port Elizabeth, South Africa and have been in business for 28 years! We supply one of the largest department stores in the nation with some of their footwear products and operate 9 of our own stores (and growing!). Since late 2018 we have offered a selection of our products online via our website.
Are my online purchases secure?
Your connection to this website is secured via SSL (your browser should indicate a secure connection in the address bar), we adhere to data storage best practices and your payment details are never disclosed to us. Payments are either processed via PayFast, one of the most popular and trusted payment gateways in South Africa, or received via a manual EFT transfer or direct deposit from your side.
Is shipping available for online orders?
We ship anywhere in South Africa and use several reputable couriers. You will be able to track your orders with any of our couriers.
Delivery to any address in South Africa is charged at a flat rate of R75.
Deliveries can take 2-5 working days but could take longer if the destination is outside urban areas. All collections are sourced from Port Elizabeth.
If you have experienced issues with door to door couriers, or are unable to receive a delivery in person, we can send your order via Pargo for collection. Pargo has over 2000 pick-up points nationwide.
Do bulk buyers qualify for a discount?
Select the blue chat bubble in the lower right corner of any page to chat with us and discuss your bulk buying options.
Can I return an item purchased online at one of your retail stores?
Absolutely! Please take your invoice along with you or the store won’t be able to identify your order.